Interested Consumers express interest in service/product via an online form (Lead). We collect leads and send to our contact center.
ESTABLISHING LIVE CONTACT
Our Contact Center Team calls the consumers, verifies their information and confirms their interest to speak with a Sales Specialist.
The representative places qualified consumer on hold and calls a sales professional. The sales process continues between the consumer and the sales professional. Hot Transfer done!.
The Live Hot Transfer Advantage
Replace Outbound calling with Inbound qualified calls- Ensures every lead is a hot opportunity to SELL
Increase Staff utilization- Empowers Sales Professionals to do what they do best
Prevent unqualified prospects from wasting staff time
Increased Contact rate and Speed of Contact