Allan, thank you very much for your assistance today, it was very good on your part, you were very patient, and instructions were perfect. Good Job. Brought a smile to my face. Will recommend you to others for sure
I wish to acknowledge the support that was given to me for getting my computer started. I have learnt ,in a very professional way, various methods to overcome this obstacle. Thanks for the assistance.
I wish to express and provide the highest commendation for Mr. Clayton of Tech Genie. Time and time again he has exhibited excellent technical support. I attest to his knowledge and professionalism in his job performance. He does the extra mile to find the solution, to explain the situation for me to better understand what to expect and what to do in the future in relation to the computer situation I encounter.
He is a great asset to your company. Mr. Clayton, I cannot thank you enough not only for your unfailing assistance but most of all for your patience with me.
I am grateful to the team for the quality services I have been receiving over the years. I am especially surprise at the interest shown and the efforts made to assist me whenever I call for help. No matter how long it takes you never give up until the problem is solved. Thank you once more and keep up the good work.
Allan, I found you to be very patient and very helpful in solving my problems . I will not hesitate to call you again if I run into some other frustrating computer problem. Thank you
Good day to you all. I just wanted to thank you for your service, you got my computer to run smoothly your technicians were very easy & nice to work with please pass on my thanks to them. Nice to know I have your expert help available for a year if I happen to run into problems.
Blessings to you all
Everything was amazing as the problem was fixed. Thks so much for all your effort and cooperation. I’m going to ask for you next time I have a problem.
“Both Clayton and Nathan were extremely helpful in helping me get my new laptop up and running so that everything works! I would rate each of them a solid 10 for their helpfulness. patience and support. Their technical knowledge is also second to none and I am extremely grateful for their kindness and willingness to do whatever it took to fix my laptop so that it is now easy for me to understand and will be very helpful to me in many ways, such as relieving a great deal of stress. Again, many thanks. You are the best!”
” The company I am dealing with have been very helpful concerning a problem of my making. The matter has been dealt with full resolution and another issue of Skype has been resolved.The technician Joy was very helpful and patient on the call and resolved my issue as he created a new Skype a/c for me. You people are very polite and helpful and most importantly all are patient on resolving customers’ issues. I am thankful to People Connect USA for taking care of my computer. ”
“I am sorry about not answering your phone call but I have been getting all these calls from all over the country even one saying my computer needed help. You can ask Nathan about this because we have spoken about this in detail a while back. Anyway, if it says an unknown name or anything like that, I do not answer the phone. Hope you understand. Tell Nathan I wish him and his new wife the very best of happiness. In answer to your request, I would not depend or trust anyone else working on or taking over my computer to fix a problem. I have been with you for years and shall remain a loyal customer. I have spoken to my daughter about your great service but she still thinks Verizon is the best for her. I don’t know why. I don’t know but tried to convince of the reverse. I am so grateful that you’re here for help and support and repair. You have a 5-star rating from me. Thanks again”
“To whom it may concern, I called today and was assisted by Sam with my Computer, He resolved the problem I had with my Computer, Sam was very courteous and patient with me, I am not very computer literate, but He was able to understand my problem…Overall when I call People Connect, all employees are very kind and respectfully…Since Sam has helped me in the past, we have kind of established a good rapport…Thank you for your Professional Service….BZ”
“To Whom it May Concern:
I am writing you to thank you (especially Sam, Technical Engineer/Supervisor along with Technical Engineer Clayton) for their dedicated compassion. They both labored for hours working on fixing the problems on my computer, and they got my very old computer up and running like new again!!!!! I am very appreciative of all the hard working hours you both put in. You both are extremely dedicated and professional computer technical engineers. Thank you Clayton, and thank you, Sam, for a JOB WELL DONE!”
“Many thanks to your team for all your help on March 9th and 10th. It was refreshing to deal with people who were polite, professional and most of all intelligent and efficient. A special thank you to Sam and Clayton.”
Michael C. SayKaly
“I wish to thank to thank you for the technical support you provided me on the second day of my contract with People Connect USA. This makes a favorable first impression. Please thank your other colleagues, Shawn, Sam, and others, who induced me to do a trust walk and allow PCUSA to infiltrate my computer system to assist me with competent computer support, including replacing faulty software such as Live Mail and replacing it with the more reliable Outlook. Also, I very much appreciate your effectively aiding me to get my iPod Classic to sync my new musical files into the iPod.
I look forward to a beneficial relationship with you all.”
“I had Problem with not being able to get on the internet and also with the printer . It was resolved and the operator that helped was very professional. I would just like to thank the support team for their help .”
“my problem today was explained to me very well. the operating system was the reason why I could not print to my printer. which is not compatible with windows 10. sam was very patient with me, thank you”
“Good Day, I just wanted to say a huge thank you for Roger who has supported me with my new laptop yesterday. I also had a briefing with him today on the features of my new laptop. He also encouraged me to consider an upgrade for the 1-year tech support. Thank you for all of your support. It is most appreciated.”
“Thank you so much, Sam, as well as all from tech genie 247 who have been so patient and helpful to me while getting me better acquainted with all of those things from the computing world with which I am so lacking. It is such a good feeling to know that you are there. Thanks again Sam,”
Richard B. Steinberg
“- TechGenie 24/7: Everything is okay, thank you. I want to particularly thank Roger (Raj?) who was very skilled, helpful and patient.”
“I just want to thank sam for all his support and guidance. he was most intelligent and professional. please let his supervisor know this. much praise to him”
“Just wanted to let you know that the technical support I received today from Sam was outstanding, to say the least.He was extremely patient with me ( a 71-year-old lady) who is not too computer savvy!!
It’s nice to know that when I have a computer problem I can call Tech Genie’s “800” number and get wonderful help”