Whether you need outbound telemarketing, inbound customer service, or phone answering service, our call-center team is ready to take on the task. Give us a call today – let us help you maximize efficiency.
Telemarketing
We get to know your brand, become your voice and represent you like only you would. Our reps handling phone interactions are passionate about every brand under their care.
We utilize every opportunity to sell and upsell your products and services. Our teams go through customer service and sales training sessions on a regular basis.
Answering Service
We provide a bi-lingual phone answering service using a qualified, professional team trained to handle basic requests and gathering information for a follow-up call, thereby ensuring customer satisfaction and cost control. Our reps handle issues on a first-call resolution basis and may also warm transfer calls for immediate attention. Messages collected are communicated on a real-time basis.
Customer Service
Phone is the best medium to handle customer service needs. Designing an efficient phone response and communication strategy with customer satisfaction at the forefront, is our goal. Whether your clients and prospects are calling to place orders, schedule appointments or with just basic questions; our team is more than trained to respond.